RFM Segmentation & CLV
Using Python and Tableau to analyze 540,000 international e-commerce transactions, this project engineered an advanced behavioral segmentation pipeline. By overcoming heavily right-skewed data and extreme spending outliers, unsupervised K-Means clustering divided 4,300 unique buyers into distinct personas, uncovering a massive £130,000 short-term revenue recovery opportunity hidden within a dormant, at-risk customer cohort.
